Client results
Eight agencies. Measured results.
See how home-based care agencies improved admissions, staffing and margins—and what the work produced financially.
Client results · 1:54
$527,592annualized added revenue, Orange County$1,207,960annualized added revenue, OC & Long Beach nursing380 → 92care hours turned down a week, Phoenix34 → 58active referral sources, Orange County
Annualized figures are a 12-month run rate, from each client’s own records.
The cases
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Stage 1 · Demand
Nashville · Private-pay home care · 6 months
+47
active clients (120 → 167)
Campaigns and caregiver recruiting ran together, so new demand could be staffed.
5.3×their investment, in annualized added gross profit
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Stage 2 · Inquiry arrives
Orange County · Private-pay home care · 90 days
+53%
monthly admissions (6.8 → 10.4)
Referral reactivation, dedicated intake routing and weekly pipeline reviews.
8.8×their investment, in annualized added gross profit
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Stage 3 · First response
Miami · Private-pay home care · 90 days
+54%
monthly admissions (8.0 → 12.3)
Almost the same inquiries, with missed-call recovery, intake coaching and managed follow-up.
7.8×their investment, in annualized added gross profit
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Stage 4 · Follow-up
Chicago · Private-pay home care · 45 days
7
new clients
A screened past-inquiry list and a managed reactivation campaign, without added advertising.
3.7×their investment, in annualized added gross profit
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Stage 5 · Start of care
Phoenix · Private-pay home care · 90 days
+288
care hours a week
Territory-specific recruiting, a simpler application and applicant follow-up.
3.9×their investment, in annualized added gross profit
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Stage 5 · Start of care
Orange County & Long Beach · Private duty nursing · 90 days
+404
nursing hours a week
Recruiting matched to license, acuity and shift needs. Unfilled hours fell from 876 to 600.
7.3×their investment, in annualized added gross profit
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Stage 6 · Margins & service expansion
West Los Angeles · Private-pay home care · 90 days
22% → 9%
overtime share
Shifts redesigned and underpriced cases corrected, with no added advertising.
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Stage 6 · Margins & service expansion
Newport Coast · Home care + skilled nursing · 6 months
42 → 188
skilled nursing hours a week
Agency-led clinical screening, referral outreach and nurse recruiting supported service expansion.
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Investment and return by case
| Agency | Added weekly care hours | Annualized added gross profit | Return on their investment |
|---|---|---|---|
| Miami | 234 | $176,436 | 7.8× their investment |
| Chicago | 120 | $84,240 | 3.7× their investment |
| Phoenix | 288 | $194,688 | 3.9× their investment |
| Nashville | 600 | $461,760 | 5.3× their investment |
| Orange County | 267 | $198,819 | 8.8× their investment |
| Orange County & Long Beach | 404 | $261,550 | 7.3× their investment |
Annualized figures show a 12-month run rate. Each case explains its investment, reporting period and calculation.
The Admissions Diagnostic
Find the first thing worth fixing.
A 20-minute call on your numbers. You leave with a clear next step, and a written Growth Assessment within 24 hours.