The Census & Capacity Ledger

Know where your agency stands each week.

Your Census & Capacity Ledger shows new clients starting care, hours staffed, recruiting progress and follow-up that still needs attention. It also counts the hours of follow-up and paperwork chasing the system handled for your team, from task logs.

Your dedicated lead reviews the numbers with you and brings the next actions: what Acensus will handle, what needs your team, and when.

Weekly progress. A full investment review at Day 90.

During implementation, we track what is working and what needs fixing. At Day 90, we bring the full engagement investment and financial results together so you can assess what the work produced and decide what should continue.

Reviewed weekly with your intake leadBuilt from your own records

From the numbers to the next call

Three families are still waiting. Start there.

This intake and follow-up excerpt shows how the review works. Click a step to see what it looks at. Your full Ledger also tracks new starts, discharges and billable hours.

Census & Capacity LedgerSample figures · one reporting week
30New inquiries received
4Admissions signed
5 of 8Missed-call inquiries reached; 3 still need follow-up

This week’s activity

New inquiries30
First contact made24
Assessments completed9
Admissions signed4

Weekly activity, including inquiries from earlier weeks. Not a single conversion cohort.

Decision before more spend: Intake follows up with the three open inquiries. Acensus reviews recovery routing and resolves the unconfirmed source.

Industry context

Agencies that track inquiries look different.

$3.15MMedian revenue, agencies tracking inquiries
$1.40MMedian revenue, agencies that did not

Activated Insights’ 2026 Home Care Benchmarking Report. This is an association, not proof that tracking alone causes growth. Source: Activated Insights, 2026 report release

The Admissions Diagnostic

Find the first thing worth fixing.

A 20-minute call on your numbers. You leave with a clear next step, and a written Growth Assessment within 24 hours.