Already working with a marketing partner?

Keep what works. Find the admissions gap.

The same complimentary 20-minute Admissions Diagnostic, focused on the handoffs between your existing marketing, intake and care teams.

Three handoffs to examine

Where does a good inquiry stop becoming a client?

01 · Marketing → Intake

Are the right families calling?

Service area, care needs, payer fit, source and capacity. Not volume alone.

02 · Intake → Operations

Does someone own the callback?

Missed calls, forms and texts recovered, assessments offered, and a clear reason when a family doesn’t move forward.

03 · Operations → Ownership

Can you staff the care you win?

Admissions, available caregivers, declined hours, and what to fix before buying more inquiries.

Acensus examines the connections between teams. Effective partners stay in place; responsibilities are agreed before any work begins.

Client evidence · Miami · 90 days

The leads were there. The handoff wasn’t.

Inquiries stayed flat at about 46 a month. Fixing response and follow-up between marketing and intake took admissions from 8 to 12.3 a month.

The Admissions Flow · Miami agency

Inquiriesper month

47

Assessmentsper month

14.6
−32.4

Admissionsper month

8
−6.6
31%inquiry → assessment
55%assessment → admission
32.4families lost before an assessment, every month
Source: Miami engagement, two locations, 90 days. Figures from the client’s own records. Inquiries 47 → 46. Orange stripes: families lost before the next step.

The Admissions Diagnostic

Find the first thing worth fixing.

A 20-minute call on your numbers. You leave with a written One-Page Analysis and a clear next step.